At Outdar , we want you to be fully satisfied with your purchase. If you are not completely happy, we’re here to help. This Refund & Return Policy explains your rights and how to request a refund or exchange.
2. Returns
Our return policy lasts [7] days from the date you receive your order. If more than 7 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return:
Your item must be unused and in the same condition that you received it.
It must also be in the original packaging.
Proof of purchase (receipt or order number) is required.
Certain types of goods are non-returnable, such as:
Gift cards
Downloadable software or digital items
Personal care items (for hygiene reasons)
3. Refunds (If Applicable)
Once your return is received and inspected, we will notify you by email that we have received your returned item. We will also inform you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original method of payment within [5–10 business days].
If you haven’t received a refund after 10 days, please check with your bank or card issuer — sometimes it takes time for funds to be posted.
4. Late or Missing Refunds
If you haven’t received your refund:
Check your bank account again.
Contact your credit card company — it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at [your email address].
5. Exchanges (If Applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [your email address] with photos of the issue.
6. Shipping Returns
To return your product, please send it to: 📦 [Your Return Address or Warehouse Address]
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
7. Contact Us
If you have any questions about your return or refund, please contact us at: infi@outdar.com